In 2017, we launched Vilasita Hospitality with the mission to offer consumers the luxury of choosing high-quality desserts and fast food services, all meticulously packaged and delivered right to their doorsteps. Our inaugural venture, Crepe-fe, has garnered an outstanding response, a testament to our dedicated team's hard work and commitment. Over three years, we have delighted over one million customers with a diverse array of desserts such as crepes, waffles, gelatos, bagels, pizzas, and Western fast foods.

From the outset, we've been dedicated to refining our operations, balancing quality with efficiency. Our kitchens operate on a Standard Operating Procedure (SOP) model, ensuring each staff member is well-versed in protocol and quick to escalate issues when necessary. While the hospitality industry thrives on customer satisfaction, and cloud kitchens and food delivery services often emphasize transactions, at Vilasita, we bridge this gap. Our focus extends to the customer experience, notably through our distinctive packaging, which underscores our commitment to excellence without compromising product quality. This dedication has fostered a high rate of repeat customers, thanks to the consistency in our culinary processes and our innovative offerings, including the Healthy Bro Bagel, Nutella Strawberry Crepe, Monkey Banana Waffle, among others.

Our engagement with customers goes beyond transactions, fostering a personal connection with the brand they've come to trust.